Scheduling

We are currently taking new counseling clients for telehealth services only due to COVID-19.

Scheduling a Counseling Appointment

 

To schedule an appointment please call 240-582-7513 and a member of our team will add you to our calendar. Typically, you will be scheduled within a week of your phone call. However due to the increased demand for counseling services, scheduling could take longer than a week.

 

Insurance

If you have Medicaid insurance, you will be instructed to provide your insurance information. This information is needed to receive authorization from your insurance provider for counseling sessions. If you have private insurance, we are able to provide services to Carefirst customers. However, if you have coverage from another private insurance provider, we can provide services as an out-of-network provider.

Intake Form

We ask all clients to complete an Intake Form which can be found and downloaded from our Forms section on our website. Individuals, please complete the Intake Form and email it to your PACE counselor before your first session, or when in person, bring it with you to your first session. For couples, we ask that you complete the Couples Intake Form. Parents, please download and complete the Child Intake Form if you are seeking services for your child/youth.

Rates and Insurance

 

PACE Consulting accepts insurance for counseling services. We are in network with Maryland Medicaid. For all other private insurance, we are out of network and ask that you check with your insurance company and ask for out of network benefits.

We accept self-pay/out-of-pocket payments. Please call us for rates for individual, family, and couples counseling.

We are credentialed with several Employee Assistance Programs (EAP), please call us to see if we are credentialed with your workplace EAP provider.

PACE also offers sliding fee scale payment for sessions based on your income level. Please inquire with a PACE staff to see if you qualify for this type of payment.

Your First Session…What to Expect

Congratulations on scheduling your first counseling appointment! You have made a huge first step in taking care of you and/or your family members’ mental and emotional health. Treat the first visit as a “get to know you” session. This is where your counselor will go over your Intake Form, discuss why you are seeking services at this time, go over your personal and medical history and talk about your current symptoms.

Please see counseling as a team effort and come prepared as well to ask the counselor questions, share experiences, and be as open as possible about your feelings and current condition. This information gives your PACE therapist the insight and information needed to assist in developing the right treatment plan and care for your situation.

Questions before getting started? Get in touch.