FAQs
Counseling
What kind of counseling do you offer?
We offer individual, family, and couples/marriage counseling. Additionally, we offer Employment Assistance Program (EAP) Counseling.
Do you take insurance?
Yes, we take insurance. We accept Maryland Medicaid and Carefirst insurance. We are out of network with all other private insurance companies. If you have private health insurance, we can provide you with a detailed receipt to submit to your insurance company for possible reimbursement.
We are credentialed with several EAP companies so please check with your employer to find out if we are in-network with them.
What forms of payment do you accept?
We accept self-pay for counseling sessions. Our company accepts cash, checks, credit cards*, Venmo, and CashApp. We also accept payment under your FSA (Flexible Spending Account). Payment or copays are due at each session.
*If you pay with a credit card, there is a $5.00 processing fee.
I am interested in counseling, how do I get started?
Please call us at 240-582-7513 to schedule an appointment. Once you are scheduled you will be directed to download our Intake Form from our Forms section on our website. You will then complete the form and email it prior to your first session or bring it with you to your first session.
How long are counseling sessions?
Counseling sessions are typically 45-50 minutes in length. Intake sessions are approximately 60 minutes.
What is your cancellation policy?
If you need to cancel or reschedule please do so 24 hours before your appointment. If you cancel in less than 24 hours, there will be a $50.00 cancellation fee (except MD Medicaid clients).
Organizational Consulting
How can our organization contract your consulting/workshops and training services?
Please call our main number and someone from our staff will take your information. We will then contact your team member and conduct an initial consultation to assess your organization’s needs.
What type of consulting services do you offer?
PACE provides organizational consulting in a variety of areas including Workplace Wellness, Diversity, Equity and Inclusion, and Leadership and Team Development. Please give us a call to discuss your consulting needs.
School-Based
Our school is interested in obtaining your counseling services, how do we get started?
We have licensed professional counselors and social workers. The therapists are licensed in the jurisdiction of the educational institution.
What type of clinicians do you have on staff?
We have licensed professional counselors, social workers and an art therapist. The therapists are licensed in the jurisdiction of the school.
Do you work with special education students in schools?
Yes we work with special education students and typically counsel students’ who have an IEP (Individualized Education Plan).
Do you provide professional development for staff and faculty?
Yes we provide professional development for faculty and staff. The trainings are based on the needs of the school.
Procurement/Contracting
What types of organizations do you provide services for?
We provide services for schools/universities, non-profits, corporations, and government agencies.
Do you subcontract with prime government contractors?
Yes we are a certified woman owned and minority firm who is interested in collaborating with companies that need to meet their small business, woman owned, and minority subcontracting goals.
What certifications do you have?
Our certifications include EDWOSB, MDOT certified MBE/DBE, Prince Georges County MBE, Montgomery County MFD and MD Certified Small Business Reserve.